Customer experience

Assist Desk

Assist Desk brings email, chat, and call notes into a support workspace that can sit on top of CRM. It is designed for teams that need channel discipline before they buy a large suite.

Features

Shared email and chat queues
Collision detection for agents
Canned replies with governance
CRM sync of conversations

Want this tailored to your team?

Products can be implemented as packaged systems or used as a starting architecture for a custom build.

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